Shipping Policy

At The Butchers Riot (TBR), we provide worldwide shipping services.

1. Order Processing Time

All orders will be processed within 2 business days after payment confirmation and after the order confirmation email has been sent.

2. Shipping Coverage

We provide international shipping services to major regions worldwide, including:

• North America
• Europe
• Australia
• Japan
• Korea

as well as other major destinations around the world.

3. Shipping Cost

We offer free worldwide shipping on all orders.

If you require expedited shipping, please contact our customer service email before shipment. Additional express shipping fees and any price differences will be the customer's responsibility.

4. Delivery Time

Delivery times may vary depending on the destination, customs procedures, and logistics conditions. Estimated delivery times will be displayed at checkout.

If you have a specific deadline for receiving your order, please contact our customer service email in advance. We will do our best to arrange suitable shipping options whenever possible.

5. Tracking Information

Once your order has been shipped, we will send a shipping confirmation email containing tracking information, allowing you to monitor your package status in real time.

6. Customs, Duties & Taxes

All duties, VAT, and import taxes are included in the product price.

Customers will not be required to pay additional fees upon delivery.

For certain countries or special circumstances where additional taxes or fees may apply, please contact our customer service team for assistance.

7. Address Responsibility

Customers are responsible for providing accurate and complete shipping information.

• Address changes can only be requested by contacting our customer service team before the order has been shipped.
• Once the order has been shipped, the shipping address cannot be modified.

8. Lost or Delayed Packages

If you have any questions or concerns regarding your package, please contact our customer service team at any time.

If the carrier provides delivery confirmation, including delivery photos, and the package is considered lost due to customer-related circumstances, we may not be able to provide compensation or replacement.

If the carrier confirms that a package has been lost during transit, we will provide:

• A replacement shipment; or
• A full refund.

9. Pre-orders & Split Shipments

For orders containing multiple items, some products may be shipped separately due to pre-order arrangements, production schedules, or inventory availability.

If split shipments are required, we will notify customers in advance.

Each package will receive a separate shipping confirmation email with its own tracking information.